AI receptionist for HVAC companies that answers the no-heat call at 2 AM, by text, in under 60 seconds, and books the job.

Book a call → See the demo →

24-hour answering service for HVAC

Keep your number

Done for you

HVAC crew loading a van at sunrise while a 24-hour answering service for HVAC handles the calls coming in

No heat, booked by 6:40 AMOvernight call answered by text, first slot of the day, tech dispatched before the office opened.

Where HVAC jobs leak

Weekend calls and heat waves: the two moments your phones break

41%

of weekend calls to home-service businesses go unanswered. For HVAC, weekends are when systems fail and homeowners are home to notice.

Source: Invoca data cited by ServiceTitan, via Artifact AI Solutions.

34%

live-answer rate for HVAC companies in 2026 benchmarks. Two of every three callers do not reach a person.

Source: Invoca 2026 benchmarks, via Ainora.

60sec

is all a stranded caller gives you before dialing the next company. Our text back lands inside that window, every time.

Turnpike Tech service standard, stated in every plan.

The no-heat call at 2 AM

A furnace dies on the coldest night of the year. The homeowner is not comparison shopping; she is calling down the Google list until somebody responds. With an AI answering service for HVAC companies running, your shop responds first: a text in under 60 seconds, the right questions (system type, gas or oil, anyone vulnerable in the home), and a booked first-morning slot or an immediate alert to your on-call tech for true emergencies.

The heat wave surge

The first 95-degree week, every phone in the county rings at once and your two best techs are already on roofs. Overflow calls roll to text back instead of voicemail, get qualified, and get booked into real openings instead of being lost to the shop across town. Tune-up requests and replacement estimates get their own intake path, so a $12,000 replacement lead never waits behind a filter change.

How it runs for HVAC

A virtual receptionist for HVAC businesses that asks the right questions

HVAC intake, collected on every booking

No heat, no cool, or maintenance, and how long it has been out
System type and age, gas, oil, heat pump, or mini-split
Anyone elderly, infant, or medically vulnerable in the home
Strange smells or sounds that turn a booking into a safety alert
Tune-up and replacement estimate requests routed separately

What it costs an HVAC shop

Same published pricing as every trade. Most HVAC shops start on Recover for the summer and winter surges, or After-Hours if the office answers well during the day.

$399/moAfter-Hours · nights and weekends, 300 min

$699/moRecover · 24/7, 1,000 min, $995 setup

$549/moFounding Pilot charter Recover, setup waived

Book a call → Full pricing

HVAC FAQ

Questions HVAC owners ask

Can it handle after-hours HVAC emergencies?

Yes. No-heat and no-cool calls after hours get the text back immediately, the emergency questions get asked, and anything urgent, like no heat with an elderly homeowner in a freeze, alerts your on-call tech right away instead of waiting for morning.

What happens during a heat wave when call volume triples?

Overflow is exactly what the system is built for. Calls your team cannot grab roll to text back, get qualified, and get booked into real openings. Nobody sits in a voicemail box while your competitors answer.

How much does an HVAC answering service cost?

Our plans run $399 to $1,299 a month depending on coverage and minutes, published in full on the pricing section. Founding Pilot shops lock Recover at $549/mo with setup waived.

How long does it take to set up?

Days. We build your intake questions, seasonal rules, and on-call alerts, connect your calendar, and test with you before launch. You approve every word the system sends.