Answering service for plumbers that books the job, not just a message, 24/7, starting with a text in under 60 seconds.

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24-hour AI answering service for plumbers

Keep your number

Done for you

Plumber under a kitchen sink on a job booked by a plumbing answering service while his phone stayed in the truck

Water shut off, job booked, 11:52 PMThe system walked the homeowner to the main shutoff first, then booked the first morning slot.

Plumbing emergencies

Burst pipe, flooding, sewage backup: triaged in the first text

Emergencies get a different conversation

A plumbing emergency is not booked like a faucet drip. The system asks where the water is, whether the main is shut off, and whether sewage is involved, then alerts you immediately for active flooding while booking everything else into the calendar. The homeowner gets help calming the situation down in the first minute, from your shop's number, with your name on it.

You cannot answer from under a house

Plumbing work happens in crawl spaces, under sinks, and in front of open water heaters. The phone is in the truck, which is exactly when the next customer calls. A plumber answering service built on text back covers those hours without a dispatcher, an answering service script reader, or a callback list at the end of a long day.

Plumbing intake, collected on every booking

What is leaking or backed up, and where in the home
Is the water shut off, and is damage still spreading
Water heater failure, well, or septic involvement
Photos by text when they help the tech show up ready
Quote follow-up on repipes and water heater replacements, day 1, 3, and 7

How much does a plumbing answering service cost?

Published, like everything else here. One recovered emergency call typically covers a month of the After-Hours plan on its own.

$399/moAfter-Hours · nights and weekends, 300 min

$699/moRecover · 24/7, 1,000 min, $995 setup

$549/moFounding Pilot charter Recover, setup waived

I run a one-person shop. Is this worth it?

Solo shops lose the most to missed calls, because there is nobody else to answer. Owners ask is a plumbing answering service worth it; the honest test is in your own numbers. If you miss even a handful of calls a month and one of them would have been a paying job, the plan has paid for itself. Your monthly recovered-revenue report proves it or the guarantee does its work.

Plumbing FAQ

Questions plumbers ask

How much does an answering service for plumbers cost?

Ours runs $399 to $1,299 a month depending on coverage hours and minutes, with every price and cap published on the pricing section. An AI receptionist for plumbers on our Recover plan is $699/mo plus a one-time setup, or $549/mo charter pricing for Founding Pilot shops with setup waived.

What about emergency calls at 2 AM?

They are the reason the service exists. The text back goes out in under 60 seconds, the system triages water and sewage emergencies, walks the homeowner to the shutoff, and alerts you immediately for active flooding while booking the rest.

Can it book jobs on my calendar?

Yes. It offers real openings from your calendar, confirms with the customer by text, and sends you the full intake: name, address, problem, and photos if the customer sent any.

Can I keep my existing phone number?

Yes. Your number stays on your trucks, your cards, and your Google listing. Forwarding rules trigger the text back only when a call goes unanswered.