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Roofing answering service
The storm hits at midnight. The calls start at dawn.

AI receptionist for roofing companies, a roofing answering service that answers storm and leak calls in under 60 seconds and books the inspection.

24-hour answering service for roofing companies
Keep your number
Done for you
Roofing crew loading a service truck at sunrise while a 24-hour answering service for roofing companies handles the calls coming in
Storm damage, inspection booked, 7:15 AMOvernight leak call answered by text, photos collected, first inspection slot of the day.
Where roofing jobs leak

Storm surges and insurance claims: the two moments your phones break

41%

of weekend calls to home-service businesses go unanswered. Storms do not schedule themselves Monday to Friday, and neither do the leaks they cause.

Source: ServiceTitan platform reporting, published estimate.

52%

of home-services callers reach a person at all. After a storm, the rest are already dialing the next roofer on the list.

Source: Invoca, 2026 home-services call benchmarks (70 million calls).

18%

of weekday calls go unanswered, even on ordinary days, when it is one crew, one office phone, and a roof to finish.

Source: ServiceTitan platform reporting, published estimate.

The morning after the storm

A night of wind and hail means every homeowner with a missing shingle, a stain spreading across the ceiling, or a tree on the roof calls at once, while your crews are already up on roofs. Overflow calls roll to text back instead of voicemail, get triaged into tarping emergencies, active leaks, and damage inspections, and get booked into real inspection slots instead of being lost to the company that answered second.

The insurance-claim call

The homeowner has a claim number, an adjuster asking for documentation, and no idea what happens next. The system collects the claim details, the insurer, and photos of the damage by text, then books the inspection, so the file starts complete and your estimator shows up with the paperwork already started instead of chasing it for a week.

How it runs for roofing

A virtual receptionist for roofing businesses that asks the right questions

Roofing intake, collected on every booking

  • Active leak right now, or damage found later, and where the water is coming in
  • Storm, age, or wear: what happened, and when it happened
  • Insurance claim filed or not, with the claim number and insurer if they have one
  • Photos of the damage by text, taken from the ground, never from the roof
  • Tarping emergency versus repair versus full replacement estimate, routed separately

What it costs a roofing company

Same published pricing as every trade. Most roofing companies start on Recover ahead of storm season, or After-Hours if the office answers well during the day.

$349/moAfter-Hours · nights and weekends, 300 min
$695/moRecover · 24/7, 1,000 min, $795 setup
$549/moFounding Pilot charter Recover, setup waived

What the one-time setup covers: a two-week white-glove build, done entirely by our team, not a sign-up fee.

  • Your number, handled: provisioned or ported, with A2P 10DLC brand and campaign registration done end to end.
  • Connected to your tools: your calendar, Jobber, Housecall Pro, or ServiceTitan hooked up so jobs land where your team works.
  • Scripts in your voice: written the way your shop talks, and you approve every word before launch.
  • Your team walks through it: a staff walkthrough, so your office knows exactly how it works.
  • Tested live before launch: real test calls, texts, bookings, and alerts checked end to end.
  • Live in about 14 days: two weeks from kickoff, with zero hours of tech work from your team.
After the booking

The follow-through most answering services never do

Answering the call is only the first step. Turnpike Tech is a done-for-you system that keeps working after the appointment is booked, on the quotes and reviews that decide next month's revenue.

Quote follow-up on day 1, 3, and 7

Every open replacement quote gets followed up automatically by text on day 1, day 3, and day 7, until the customer answers yes or no. See how the full system runs on how it works.

A review request after every job

When a job is finished, the customer gets a polite Google review request at the right moment, so the jobs you book this month turn into the calls you get next month.

A monthly report in dollars

Every month you get one clear set of numbers: calls recovered, jobs booked, and the revenue they brought back. Full plan details are on the pricing page.

The same system, tuned per trade

Roofing FAQ

Questions roofing company owners ask

Can it handle the call surge after a storm?

Yes. Storm volume is exactly the overflow problem the system is built for. Calls your crews cannot grab roll to text back in under 60 seconds, get triaged into tarping emergencies, active leaks, and damage inspections, and get booked into real inspection slots instead of stacking up in voicemail.

Can it collect insurance claim details?

Yes. The conversation asks whether a claim has been filed and collects the claim number, the insurer, and photos of the damage by text, so your inspection starts with the paperwork already in hand. The system collects information for your file. It does not negotiate with adjusters and it never promises a claim outcome.

How much does a roofing answering service cost?

Our plans run $349 to $1,249 a month depending on coverage and minutes, published in full on the pricing page. Founding Pilot shops lock Recover at $549/mo with setup waived.

How long does it take to set up?

About 14 days. We build your intake questions, storm rules, and on-call alerts, connect your calendar, and run a full live test with you before launch. You approve every word the system sends.